Effective Date: January 2026
Welcome to NewGen Travel.
We value your privacy and are committed to protecting your personal information when you use our website, create an account, or book tours with us.
This Privacy Policy explains how we collect, use, store, and protect your information.
When you register an account, book a tour, or contact NewGen Travel, we may collect the following information:
Full name
Email address
Phone number
Nationality
Billing information
Booking details
When creating an account on our website, we may collect:
Username
Password (encrypted)
User type (Normal User / Partner User)
Payments may be processed through secure third-party payment gateways.
NewGen Travel does not store your full credit card or banking details on our servers.
We may automatically collect:
IP address
Browser type
Device information
Cookies and usage data
Website activity logs
Your information may be used for the following purposes:
Process tour bookings
Confirm reservations
Provide customer support
Send booking confirmations and updates
Improve website functionality and user experience
Prevent fraud or unauthorized access
Comply with legal obligations
Send promotional offers or travel updates (only if you agree)
When registering for a NewGen Travel account, users are responsible for:
Providing accurate information
Keeping login credentials secure
Maintaining account confidentiality
You are responsible for all activities under your account.
NewGen Travel reserves the right to suspend or terminate accounts that violate our Terms of Service or engage in fraudulent activities.
When booking a tour, we may collect additional travel-related information such as:
Hotel pickup location
Emergency contact details
Special requests
Dietary requirements
This information is used only for providing tour services and improving your travel experience.
Our website may use cookies and similar technologies to:
Improve website performance
Save user preferences
Analyze website traffic
Personalize content and offers
You can disable cookies through your browser settings, but some website features may not function properly.
NewGen Travel does not sell or rent your personal information to third parties.
We may share limited information only with:
Tour operators
Transportation providers
Payment gateway providers
Government authorities when required by law
All third-party partners are expected to protect your information securely.
We implement reasonable security measures to protect your information, including:
SSL encryption
Secure servers
Restricted access to personal data
Password encryption
However, no online platform can guarantee 100% security.
If you subscribe to our newsletter or promotional updates, we may occasionally send:
Travel promotions
Tour discounts
New destination updates
Seasonal offers
You can unsubscribe at any time by clicking the unsubscribe link in our emails.
Depending on your local laws, you may have the right to:
Access your personal data
Request corrections
Delete your account
Withdraw consent
Request data export
To make a request, please contact us using the information below.
Our website may contain links to third-party websites or social media platforms.
NewGen Travel is not responsible for the privacy practices or content of external websites.
Our services are not intended for children under 13 years old.
We do not knowingly collect personal information from children.
NewGen Travel may update this Privacy Policy at any time without prior notice.
Any updates will be posted on this page with the revised effective date.
If you have questions about this Privacy Policy or how your information is handled, please contact:
Website: NewGen Travel
Email: seavibevn@gmail.com
Phone: +84 979382929
Address: 388 Võ Thị Sáu, Vĩnh Trường, Nha Trang
By registering an account, booking a tour, or using our website, you agree to this Privacy Policy and the collection and use of information as described above.
